My first time I drove in, My tire light came on during my 30 min lunch time. This location had only been open for 5 days and you would think they had been open for years and knew me personally. I ended up coming back after my long work day, due to their customer service. I had my transmission fluid changed, air filters changed, wiper blades changed, light changed and hood hinge ordered. I waited 7 months for my hinge and light with VW and still would be waiting due to back ordering issues. I explained this to them, they had my light changed and my hood hinge ordered that day. I came back in today. I waited for my oil change to be due to come back in. They called to let me know my hinge came in within 5 days. Today, on my 30 min lunch I received my oil change, system cleaner for fuel and oil. They treated me with respect and Great Customer service and still treated me like they have known me for years. I love this service team and will be bringing all of my trucks, suv, cars to this location. THANK YOU TEAM West LINN OR for the A+++++ Service.
Enterprise Instant Oil Change
Thank you so much for your kind words, KristleBelle. We really appreciate you taking the time out to share your experience with us — and we agree, our team members are truly gems, and we are lucky to have them on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
March 9, 2021
Greg was awesome today when I went in for my oil change. In fact everyone there was very kind! They didn’t pressure me in anyway for extra services but after asking they do many other services needed for my car. I will come back here for sure.
February 15, 2021
I had a great experience with an oil change and transmission fluid change, and was a great deal! Best customer service with Reynaldo the first time and a great sense of humor. Returned with an issue that was minor and had nothing to do with what they did, They listened to what I needed and was very prompt and helpful resolving my problem. Wanted to give thanks to Alex, Alonso and Noe for the help the second time.
January 24, 2021
Came back for another oil change and spark plugs this time. They got it done way faster than I could have myself. Great job as always.
December 22, 2020
I have been going to another oil change company for years. I saw Enterprise on Groupon and decided to give them a try. I received great professional and friendly service and would highly recommend them to everyone. You guys are now my go-to for my automotive service. Thank you