Lancaster Dr Ne, salem, OR

We are open and utilizing all safety measures to ensure the safety of all customers & employees.

Reviews

Leave US Your Thoughts

Average Rating:
5.0
Total Number of Reviews:
10
 
  • May 23, 2020
    Cassie S
    I absolutely loved the (customer) service at Enterprise Instant Oil Change! I had been eagerly waiting for my car to mark its next oil change so I could try out locally owned, Enterprise Instant Oil Change, and I'm so glad I gave this place a chance! Upon arrival I was quickly greeted by Reynaldo, he offered complimentary drinks for my dad and I and let us know that there was no waiting room but that gave for a great opportunity to be able to stay seated in the car to see everything the staff maintained while getting the car serviced. Alfonso and another friendly staff member changed my oil and filters, which were in desperate need of a change after Reynaldo showed me all the junk stuck in there, but no one was pressing onto me the need of up-selling their products. I originally had gone with my dad to try out this place since I do not feel comfortable being at automotive places, but after such great experience, I can assure to all that the gentlemen at this shop will treat you well and provide you the knowledge you need to take care of your car without taking advantage of your lack of. After the service, Reynaldo gave me a couple sheets of paper that had a run down of all the services that were done and services that may be needed in the near future. Bonus- I put their logo sticker on my car and they guaranteed a discount for next time, just for showing off their business!
  • March 13, 2020
    Gene E
    Saw these people listed on Groupon. When I read what was included in the service I gave them a call to check about the replace burned out lights in the listing and how much extra for a car that takes 6.5 quarts of oil. Got a fantastic price and enjoyed every second of the visit and the burned out rear side light was replaced. They even gave me a $25 coupon for my next service!! (But someplace between the shop and home it became the sock that vanishes in the dryer.)
  • March 12, 2020
    Catherine G
    Excellent customer service!!!! Felt well taken care of!!! Thank you Jose!
  • March 10, 2020
    Kathy V
    Wow! Hands down the BEST customer service I have ever received when it comes to having my car serviced. From the phone call made to get a price quote for an oil change to the moment I drove out of the bay. The level of customer satisfaction is definitely greater then 5 stars with this company. My car was taken care of as if it were their own. I had mechanical work done to my car 2 months prior and the mechanic didn’t put my skid plate back on. The awesome guys at Enterprise offered to do it for me! Fast, friendly, knowledgeable with quality service is hard to find until now! THANK YOU for the awesome experience and for going the extra mile. You’ve gained a customer for life.
    Enterprise Instant Oil Change
    Hi Kathy, Thank you for your review. We are glad we could help with your car needs & we are glad to have you as customer for life! Thank you for choosing Enterprise Instant Oil Change, it's a pleasure serving you!
  • January 30, 2020
    Rita RM
    Same great service I received the first time. Reynaldo even remembered me, in a different car. I am hooked on this great service and will definitely be a customer for life!
    Enterprise Instant Oil Change
    Thank you for your review, Rita! How could we forget you!? We are very happy to have you as a customer for life & part of the Enterprise Family. It's always a pleasure to serve you!
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Contact Us

1928 Lancaster Dr Ne, salem, OR 97305

Monday through Saturday – 8:00 AM to 7:00 PM
Sunday: 8:00 AM to 6:00 PM

503-385-8235